FAQ
1. How long does shipping take?
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Processing: Pillows: 1-2 business days; Lamps: 1-3 business days; Bookshelves: 3-7 business days.
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Shipping: Pillows/lamps via parcel: 5-10 days; Bookshelves via freight: 7-20 business days. You'll receive tracking and the carrier will contact you to schedule delivery.
2. What are shipping costs?
Calculated at checkout based on size/weight. Bookshelves may have separate freight charges. Free shipping on qualifying orders.
3. Do you ship outside the contiguous US?
Currently, only to the contiguous 48 states.
4. Do items require assembly?
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Bookshelves: Yes, require assembly (attaching shelves, back panel, hardware). Instructions included.
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Desk Lamps: Minimal assembly (attaching base, pole, shade).
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Pillows: No assembly.
5. What types of bookshelves do you offer?
| Type | Best For | Features |
|---|---|---|
| Standard Bookcases | Books, decor | Adjustable shelves, various sizes |
| Ladder Shelves | Leaning against wall | Tilted design, modern look |
| Corner Shelves | Small spaces | Space-saving, wall-mounted |
| Cube Storage | Books, bins | Modular, versatile |
6. What types of desk lamps do you offer?
| Type | Best For | Features |
|---|---|---|
| LED Desk Lamps | Task lighting | Energy-efficient, adjustable brightness |
| Architect/Clamp Lamps | Drafting, detailed work | Adjustable arm, clamps to desk |
| Banker's Lamps | Traditional office decor | Classic green glass shade |
| Touch Control Lamps | Ease of use | Touch-sensitive base |
Safety: All desk lamps comply with UL 153 safety standards.
7. What types of pillows do you offer?
| Type | Fill Material | Best For |
|---|---|---|
| Bed Pillows | Polyester fiberfill, down alternative, memory foam | Sleeping, support |
| Throw Pillows | Polyester fiberfill | Decorative, back support |
| Lumbar Pillows | Polyester fiberfill | Lower back support |
8. What is the weight capacity?
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Bookshelves: Each shelf: 25-50 lbs depending on model. Check product specs.
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Desk Lamps: N/A – use on stable surface.
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Pillows: No weight limit; support based on fill type.
9. How do I care for my bookshelf?
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Wood: Dust with dry cloth; wipe spills immediately; use coasters.
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Metal: Wipe with damp cloth; dry thoroughly.
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Check hardware periodically; tighten if needed.
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Anchor tall bookshelves to wall with anti-tip device (included) to prevent tipping.
10. How do I care for my desk lamp?
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Unplug before cleaning. Wipe with dry cloth.
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Use only recommended bulb type and wattage.
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Keep away from flammable materials.
11. How do I care for my pillow?
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Bed Pillows: Use pillow protector. Wash cover regularly. Most polyester pillows are machine washable (gentle cycle, tumble dry low). Memory foam: spot clean only.
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Throw Pillows: Removable covers machine washable (check label). Spot clean non-removable covers.
12. What payment methods do you accept?
Visa, Mastercard, Amex, Discover, PayPal, Apple Pay.